ORDER PROCESS

The Rover is a very special vehicle that's hand built just for you. Your Rover is built to order, meaning that we don't start building your Rover until you tell us you want one. As such, the order process might look a little different than ordering new shoes from Amazon, but special outcomes require special efforts.

Here's how it goes:

 

1)  Fill out and submit the Order Inquiry Form on our website.

The Order Inquiry Form can be found at http://www.works-electric.com/order/

Once we have received your order inquiry we will contact you with information on the contents of your inquiry, including availability and lead time.

2)  Your order is reserved.

Once the contents of your order have been finalized and you have given us approval to move forward with the order we will email you your formal invoice and reserve your order in our production schedule.

3)  1st payment is made.

A 1st payment of half the total amount is made. There are 3 options available for making your 1st payment:

  1. Paypal - we will send you a Paypal invoice that can be paid via debit or credit card.
  2. Credit Card - we can take your credit card information over the phone.
  3. Mail a Check (domestic orders only).

Please specify which payment option you would like and we'll assist you through the process.

4)  Your order is built.

After we receive your first payment we begin building your Rover. During this process we will periodically snap a few pictures from the shop and email them to you, so you can actually see your vehicle being built in real time!

5)  2nd payment is made.

Once your order is completed we will invoice you for the remaining amount. The 2nd payment can be paid the same way as the 1st payment.

6)  Your order is shipped.

Domestic = UPS Ground

International = DHL Express (air)

Typical shipping time to your door = 3-4 days